PRIVACY POLICY

We commit ourselves to protecting the privacy of all of the visitors to the Website. This includes all of the visitors who access the Website or any other associated Services through any mobile device or any other device.

1. INFORMATION THAT WE COLLECT FROM YOU

1.1. When you access the Website, or use any of the Service to place an Order from a Restaurant through the Website, you may be required to submit information about yourself. This may include your name, contact information, and payment details. We may also gather details about your activities on the Website and details about you from what content you leave on the Website.

1.2. By gaining access to the information on the Red Chilli Northallerton Website using digital technology like mobile devices and other technology including mobile applications, then the way in which we use your data will be outlined in this Privacy Policy. We may collect data from your mobile device, or data about your website usage activity. Unless you have chosen to hide such information from us through your device settings, this information could be used by us autonomously if you use the Website or through your mobile device(s) via any Red Chilli Northallerton application, through your mobile's browser or via other means.

2. HOW YOUR INFORMATION WILL BE USED

2.1. Your information gives us the ability use to offer you access to all the parts of the Website you need access to, as well as supplying you with the relevant Service. This information will also give us the ability to us to accurately bill you. It also enables us and the Restaurant in question to get in touch with you when necessary in relation to the Service for example giving you status updates on where your order is. We may analyse the data we gather to better administer, alter, improve and adapt our organisation in a wide range of different ways.

2.2. We may utilise the information we gather about you to get in touch with you in an attempt to help us improve our service and gain insight into your usage.

2.3. Where you’ve informed us, you agree that we have the rights to use your data to inform you about our additional products and services that you may be interested in.

2.4. Where you have instructed us, you accept that we have the right to share this data with external bodies to make use of your data.

2.5. If you don’t wish for us to make use your data in this way or no longer wish it to be used in this way, please amend your profile accordingly.

2.6. Please note that the act of submitting Reviews relating to the Website, as well as Service and Restaurants, you will have consented to us to use these Reviews on the Website. They can also be used in any advertising materials. We will take measures to ensure that you cannot be identified by your reviews.

3. DISCLOSURE OF YOUR INFORMATION

3.1. The data that you give us will be transferred to and stored on our servers, some of which which may be in or outside the European Economic Area. This accessed by Red Chilli Northallerton personnel working outside the EU and third-party organisations. These organisations may be companies within the Red Chilli Northallerton group of organisations who act on our behalf for the purposes set out in this policy. Where your data is in a jurisdiction beyond the European Economic Area, we will always put in place measures to ensure your data is treated in accordance with this policy.

3.2. Third party organisations that we exchange data with may undertake activities such as processing card transactions and offering support. We may be required provide your data to Restaurants that you’ve placed an Order with. This is to permit the Restaurant to correctly process and deliver your Order. By submitting your information, you agree to this information being transferred, stored or processed. We will do everything in our power to make sure that your data is secure.

3.3. Should you agree, we will provide your data to a select few sales and marketing organisations.

3.4. We may use your data if we are under a duty to disclose or share your information in order to comply with any legal obligation; or in order to enforce the Website Terms. We may also use this data to protect our rights and the rights of Restaurants.

4. SECURITY AND DATA RETENTION

4.1. We only keep data for as long as it's required. We do take steps to make sure your data from unauthorised access and against unlawful processing, accidental loss, destruction and damage, and we will only keep your data for as long as is required.

4.2. In order to access parts of the website you may have created a password, it is your responsibility to ensure that your password remains private. We’re will not liable for any unauthorised activity using your name and password on the Website.

4.3. The transmission of data via the internet is not always totally secure. Although we have measures in place to secure your data, we cannot insure the security of your data that is transmitted to the Website. All transmissions are at your own risk. Once we have your data, we’ll do everything in our power to prevent any unauthorised access.

5. ACCESSING AND UPDATING

5.1. You retain the right to view all of the information that we have relating to you. We’ll work to ensure that this data is up to date.

6. CHANGES TO OUR PRIVACY POLICY

6.1. Any changes that we make to the Privacy Policy will be posted onto the Website and, on occasion you may be informed through e-mail notification.